Most organizations have internal mail servers or even an entire mail infrastructure. This is not surprising, as much of todays' communication is done over electronic mail systems. In this chapter, we'll look at the postfix mail infrastructure, covering a few common cases such as internal mail, external mail gateways, virtual domains and more.
The postfix mail infrastructure is a popular open source mail daemon. It supports a wide area of configurations, including database-backends, mail filtering, advanced authentication schemes and more.
The Postfix architecture looks like so:
This is purely for the postfix mail server (managing incoming and outgoing e-mails). In most cases, you want the e-mails to be "disclosed" so that users do not (need to) log on to the machine to read their e-mails. Later in this chapter, we will use the Courier-IMAP mail server to provide access to the mail boxes.
The installation of Postfix is quite easy: emerge postfix and you're almost completely set. There are a few settings worth mentioning from the start though.
Install the postfix mailer daemon, and then go to the /etc/postfix location and edit the main.cf file. In the examples below, I always put the full content, but you can safely use variables as well, so:
myorigin = genfic.com mydestination = genfic.com
is the same as
myorigin = genfic.com mydestination = $myorigin
When locally delivered mails (i.e. mails that originate from the local system) are handed over to the postfix infrastructure, Postfix will rewrite the origination of the mails to become "user@$myorigin". In most cases, you want to have myorigin set to the domain for which you are sending out e-mails.
myorigin = genfic.com
An e-mail that is received by Postfix is validated against the mydestination parameter to see if the mail needs to be forwarded further (relayed) or delivered locally.
mydestination = genfic.com
E-mails received from the networks identified in mynetworks are accepted to be routed by this Postfix daemon. Mails that originate from elsewhere are handled by the relay_domains parameter. You definitely want to have mynetworks set to the networks for which you accept mails:
mynetworks = ::1 2001:db8:81::1/80
E-mails that are not meant to be delivered locally will be checked against the relay_domains parameter to see if Postfix is allowed to route them further or not. By explicitly making this variable empty, we tell Postfix it should not route e-mails that are not meant for him explicitly.
If the relayhost parameter is set, Postfix will send all outgoing e-mails through this server. When unset, Postfix will send outgoing e-mails directly to the destination server (as seen through the MX DNS records). By surrounding the target with brackets ([...]) Postfix will not perform an MX record lookup for the given destination.
relayhost = [mail-out.internal.genfic.com]
When Postfix is configured, the real work starts. Administering a mail infrastructure is about capacity management, queue management, integration support (with filters, anti-virus scanning, ...), scalability and more. Mail administration is not to be misunderstood: it is an entire IT field of its own. In this chapter, we'll take a look at only a few of these aspects...
Regular operations, being the stop, start and reload of the configuration, are best done through the service script:
# /etc/init.d/postfix stop|start|reload
This will ensure proper transitioning (SELinux-wise) and, thanks to the dependency support within the init scripts, it will also handle potential depending services. For instance, if an anti-virus scanning service requires postfix to be running, then bringing postfix down will first bring the anti-virus scanning service down and then postfix. If you would do this through the postfix command itself, the anti-virus scanning service will remain running which might cause headaches in the future (or just throw many errors/events).
As can be seen from the architecture overview, Postfix uses a number of internal queues for processing e-mails. Physically, you will find these queues as directories inside /var/spool/postfix, together with quite a few others (of which some of them we'll encounter later). However, managing these queues is not done at the file level, but through the postqueue and postsuper commands.
Generally, as a Postfix administrator, you want the incoming / active queues to be processed swiftly (as those are the queues where incoming or outgoing messages live until they are handled) and the deferred queue to be monitored (this is where mails that couldn't be delivered for now live until they expire). You can look at the deferred queue using postqueue:
# postqueue -p -Queue ID- -Size- --Arrival Time-- --Sender/Recipient-- 13A383C42 4522 Tue Aug 22 00:02:33 MAILER-DAEMON (connect to smtp.trefolka.com[126.96.36.199]: Connection timed out) email@example.com
If needed, you can delete this e-mail:
# postsuper -d 13A383C42
However, if you rather put those e-mails on hold, you can move them to the hold queue. This is a specific operator queue where postfix doesn't look at (except when told through the postsuper commands) so that operators can temporarily move them to the hold queue, and later put them back ("requeued") on the active one:
# postsuper -h ALL ... # postsuper -r ALL
A single system is also a single point of failure. Building a mail infrastructure that is redundant is probably your best bet, and if done properly, it also provides proper scale-out (multiple systems) possibilities for your architecture. But it also requires a good idea of how the architecture should look like.
Consider, for instance, the use of a remote backup mail infrastructure - if your own data center or computer room is down, then mails will not be delivered to your system. If you do not configure a backup mail server available in a different location, mails might get lost (they will be deferred for some time in the queue's of the sender, but will eventually time-out). An available backup mail server will ensure that mails get queued there (with a potentially much larger timeout value) giving you time to get back on your feet within your data center or computer room (or even initiate a contingency for your users to access their e-mails outside).
For a high available mail service, I will be using a high-available file server (which is discussed prior in this book) to which the postfix systems have access to, and setup a Courier-IMAP infrastructure (also high-available) to access the mailboxes for the users.